Explain how both individual and institutional racism have an impact on service provision and the experiences of people receiving services.

Collins national dictionary defines racism as an "animosity shown to peoples of a different race" (Collins, p396) In this essay I shall use relevant materials to explain why individual and institutional racism have an impact on people using care services and on the service provided. I will look firstly at racism as a whole and discuss what it is. Using the literature and case studies I will explore how care workers and the organisations for …showed first 75 words of 1702 total…

…showed last 75 words of 1702 total…big_question/narinder_kaur_t.htm (accessed 10 May 2004) Macpherson, W. The Stephen Laurence Enquiry, available from http://www.archive.official-documents.co.uk/document/cm42/4262/sli-06.htm (accessed on 11 May 2004) Shah, R. (1998) 'He's our child and we shall always love him'-Mental Handicap: the Parents' Response in Allot, M and Robb, M (1998) Understanding health and social care, London: Sage The Institute for the Study of Civil Society (2000) Institutional Racism and the Police Fact or Fiction, Trowbrige, Wiltshire