Implementing Change in the Public Sector Information Technology and Business Transformation

Keywords Business Process Reengineering, Information Technology, Public Sector, Organisational Change, Modernising Government. Abstract Public sector organisations in the United Kingdom are increasingly turning to information technology (IT) to comply with central governments modernising government agenda. There is however a need to ensure that the implementation of major IT systems are not seen as an end in themselves but the means to an end of achieving major improvements in performance. This paper proposes that although IT …showed first 75 words of 2135 total…

…showed last 75 words of 2135 total…Auditing Journal; Volume 15 No. 9; 2000; p 459-463. Peppard, Joe., Rowland, Philip. 1995 The essence of business process re-engineering. Hemel Hempstead. Prentice Hall. Taylor, J., Snellen, I., Zuurmond, A. eds. 1997 Beyond BPR in public administration. Amsterdam. IOS Press. Venkatramam, N. IT enabled business transformation: from automation to business scope redefinition. Sloan Management Review; Volume 35(2); 1994; p 73-87. Hammer, M., Champy, J. 1993. Reengineering the Corporation, HarperCollins, New York. Griffiths, Pat M., Ward, John. 1996. Strategic planning for information systems. Chichester. Wiley.