Missile Defense Agency; Needs Assessment for Quality Improvement

Missile Defense Agency; Needs Assessment for Quality Improvement Paper <Tab/>The Missile Defense Agency, (MDA) is a very large joint organization that employees members from all four branches of the military, government civilians and thousands of government contractors. There are several areas that I have noticed, in my two-year tour, that I would try to improve their quality management. One of the areas I work in is the international group, we …showed first 75 words of 2087 total…

…showed last 75 words of 2087 total…customers and suppliers at the top levels of management, the needs of our organization and articulate a process to improve the quality of our service. References Melnyk, S. A. & Fredendall, L. D., (2004). Total Quality Management: Framework, Measures, & Standards. McGraw-Hill Company, Retrieved October 5, 2004 from UoP eResoures https://mycampus.phoenix.edu/secure/resource /resource.asp Missile Defense Agency website, MDAlink. (2004). Retrieved October 25, 2004 from http://www.acq.osd.mil/mda/mdalink/html/mdalink.html