Quality What's the definition and how do you measure and improve it.

Introduction <Tab/>The word 'quality' can be defined in many ways. Gerald Weinberg, author of Quality Software Management, offers a general definition: Quality means "value to some person." Lee Thomas, Technical Services Specialist for Rational Software, attempts to expand this definition to define quality as "value to some group of people over some period of time". Lee's expansion to include to time is based on his reasoning that the value of …showed first 75 words of 3803 total…

…showed last 75 words of 3803 total…www.dictionary.com, 1993-2004. Craig Kaplan, Victor Tang and Ralph Clark, Secrets of Software Quality: 40 Innovations from IBM, The McGraw-Hill Companies, 1994. Linux at IBM, http://www.ibm.com/linux/. Tom Messmore, "Defect Analysis Concept", IBM Test & Practices Exchange, 2002. OSDL - Carrier Grade Linux, http://www.osdl.org/lab_activities/carrier_grade_linux. Lee Thomas, "Paradox lost?", http://www-128.ibm.com/developerworks/rational/library/2233.html, 2003. Gerald M. Weinberg, Quality Software Management, Volume 1. Dorset House, 1991.