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Letter "B" » Bob Berckman Quotes
«We struggled with identifying the most effective way to service customers, fend off competitors and establish a strategic approach to integrate all of our stores. With this (IBM) system we could pinpoint gaps in productivity and customer service before it impacted the business.»
Author: Bob Berckman
«We didn't want to go in with a big bang theory and replace all the applications.»
Author: Bob Berckman
«Rather, we wanted to implement the applications in pieces.»
Author: Bob Berckman
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