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Letter "B" » Bob Goldin Quotes
«There's not much of a downside to self-service in a quick-service industry where the service element is marginal.»
Author: Bob Goldin
«I don't think it will revolutionize the industry. Remember, it's optional. If people don't like it, they don't have to use it.»
Author: Bob Goldin
«Hamburgers have been around for a long, long time and there's a wear-out factor there. There has been a very strong growth for sandwiches for a very long time. People want variety.»
Author: Bob Goldin
«The restaurant industry hasn't stepped ahead of the curve on this one. I don't think they've seen a need to do it, but at some point this is going to become a bigger, pressing demand among a large group of consumers.»
Author: Bob Goldin
«The lack of creative has really hurt them. They just haven't found anything that seems to communicate who they are.»
Author: Bob Goldin
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