Famous Quotes and Proverbs
If you are looking for famous quotes and proverbs, you've come to the right place! Browse our largest database, which contains over 150,000 quotations, proverbs and sayings by the most renowned poets, artists, authors, inventors and researchers both living and deceased. Use our famous quotes and proverbs to support the content of your essay, term paper, research paper or dissertation. Be inspired by our quotes, proverbs and sayings now!
Search our collection by author, topic or keyword. It's completely FREE!
Browse Authors:
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
(Click a letter to view the authors)
(Click a letter to view the authors)
Letter "K" » Keith Dawson Quotes
«Impact 360 illustrates a trend in the industry dovetailing call centers' performance goals with the corporate aims of their companies. The solution brings together the tools that agents and supervisors track to bolster contact center performance. This not only sets a standard for what call centers should look for in workforce optimization software, but it also helps them understand how they can perform at their best.»
Author: Keith Dawson
«Call center managers have to become masters of more than telephony. They have to understand complex human dynamics. They have to be able to use analytics and business intelligence tools to discern patterns of agent and customer behavior. As a call center manager, make your CEO understand that you aren't really responsible for 'calls' -- you are responsible for 'customers,' which are fundamentally more important to your company than calls.»
Author: Keith Dawson
Research our database of free Biographies. Sign-up for the database of college sample papers for only $14.95/month. Buy a custom written essay, term paper, research paper or dissertation on any topic and get a discount!
