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Letter "M" » Michael Foulkes Quotes
«The UK is starting to catch on that service is very important. A concentration on service in the front line and process in the back is what helps you continually drive profitability and drive market share.»
Author: Michael Foulkes
«We are a better industry today even if we're not making as much money. You'd rather not but in terms of a balanced approach to your business you worry about service levels today. Our number one customer acquisition strategy is 'don't lose one'.»
Author: Michael Foulkes
«There hasn't really been that and it requires things like fairly serious renovations in the payments system. Three days to transfer money electronically is really shocking.»
Author: Michael Foulkes
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