Famous Quotes and Proverbs
If you are looking for famous quotes and proverbs, you've come to the right place! Browse our largest database, which contains over 150,000 quotations, proverbs and sayings by the most renowned poets, artists, authors, inventors and researchers both living and deceased. Use our famous quotes and proverbs to support the content of your essay, term paper, research paper or dissertation. Be inspired by our quotes, proverbs and sayings now!
Search our collection by author, topic or keyword. It's completely FREE!
Browse Authors:
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
(Click a letter to view the authors)
(Click a letter to view the authors)
Letter "R" » Robert Wollan Quotes
«It's slow and oftentimes [customers] have had to take alternate routes in order to get to their intended destinations.»
Author: Robert Wollan
«Handling the increasing number and complexity of the customer intentions is now beyond a simple set of transactions in most industries, so customers have to be carefully led to the right place.»
Author: Robert Wollan
«So in other words, when they finally do get to someone, will the agent be able to solve their problems without having to transfer them to someone else?»
Author: Robert Wollan
«When the goal is to simply automate more functions, essentially adding more paths for the customer to take in self-service channels, companies risk further frustrating customers by making the experience more complex and lost in the maze of self-service roadblocks. By looking at particular customer segments and what self-service options that segment needs [and] wants before adding them, leading companies consistently get a much higher usage of that particular function and greater satisfaction from the customer.»
Author: Robert Wollan
Research our database of free Biographies. Sign-up for the database of college sample papers for only $14.95/month. Buy a custom written essay, term paper, research paper or dissertation on any topic and get a discount!
