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Letter "B" » Barton Goldenberg Quotes
«The Top 15 CRM Awards, which serve as the standard for comprehensive CRM software, have evolved since 1990 -- when ISM began the Awards -- to be the industry benchmark. The software industry is meeting the demands of the digital generation with self-service applications and Web-enabled CRM packages.»
Author: Barton Goldenberg
«In the effort to keep up with the demands of customers, vendors are placing increased emphasis on self-service and Web-enabled CRM packages. This includes CRM software vendors moving their architecture from client/server, Web-enabled, and three-tier architectures to N-tiered architected Web-based applications.»
Author: Barton Goldenberg
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